After a lengthy national search, Philadelphia Mayor Jim Kenney announced the appointment of Cynthia Figueroa as Commissioner of the Philadelphia Department of Human Services. Figueroa currently serves as President and CEO of Congreso de Latinos Unidos, one of the city’s largest multi-service agency focused on the Latino community.
“The Department of Human Services is charged with one of the most critical and challenging tasks of city government—ensuring the safety and well being of vulnerable children and families.” Kenney said.

“She has the experience, expertise and passion to help the agency overcome challenges and ensure that our children are not only safe, but achieving the best possible outcomes.”
Figueroa has significant experience in providing services to children and families in need and is very familiar with Philadelphia DHS having served as Deputy Commissioner for the Department from 2008 to 2011. In that position, she was responsible for the oversight of what was then known as the Division of Community Based Prevention Services, including $77 million in contracted services delivered by over 225 private nonprofit organizations.
Since 2011, Figueroa has served as President and CEO of Congreso de Latinos Unidos. There she has fiscal oversight of $25 million dedicated to strengthening Latino communities through social, economic, education and health services. Under her leadership, Congreso opened a Federally Qualified Health Center, expanded its campus by adding the Trujillo Center, which houses the Pan American Charter School, and received national recognition for its work with data evaluation and its efforts to support other Latino nonprofits throughout the country. In addition to her roles at DHS and Congreso, Figueroa also served as Executive Director of Women Against Abuse for six years.
Early in her career, Figueroa worked on the front line serving clients in a variety of settings, including programs for female offenders, persons living with HIV/AIDS and victims of domestic violence.